Warranty
SnagMag LLC warrants their products for the lifetime of each product against manufacturer’s defects in materials and workmanship. All accessories manufactured by SnagMag LLC are subject to a limited lifetime warranty from the date of purchase against manufacturer’s defect in materials and workmanship. The conditions of the warranty are: Products shall have been subject to only normal use and service and shall not have been misused, neglected, altered, improperly set up or otherwise damaged; and, there shall be no evidence of tampering or deliberate misuse or destruction. UPS packaging standards should be maintained, see Freight Damage. Defects to SnagMag LLC products will be determined solely by SnagMag LLC and not by any representative, distributor or dealer of, or for the company. Upon determination of a defect, SnagMag LLC’s sole obligation will be to repair or replace the defective part with same or similar product. Any claim against SnagMag LLC for defects in materials or workmanship must be in writing. SnagMag LLC must authorize the return of any alleged or defective part before it is returned. The party making the claim must prepay all shipping and transportation costs. SnagMag LLC will not accept charges for parts purchased unless the conditions of the warranty have been satisfied. SnagMag LLC reserves the right to substitute, discontinue, alter or modify any product or part there of, at any time without prior notice. In such cases SnagMag LLC may, at its sole discretion, substitute the warranted product. No SnagMag LLC representative, distributor or reseller is authorized to assume for SnagMag LLC any other obligations or liabilities in connection with the product, or alter the terms of this warranty in any way. SnagMag LLC shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of a SnagMag LLC product or its use by the owner. Non-SnagMag made products carry the warranty extended by their manufacturer.
The Story Behind SnagMag
Our business story is not a typical one. We didn’t decide to create a product and sell it to the public. I had no intention of quitting my teaching job to learn about the gun industry. I suppose you can say it was all a happy detour. Here is our story:
The SnagMag was invented by my husband, a plain clothes LEO who wanted a better option for carrying a spare magazine while off duty. Carrying it loose in his front pocket wasn’t ideal, as it was uncomfortable, would turn sideways or get tangled up with other items. Belt carry was out. Coat pockets get holes. There had to be something out there, right? After an extensive search, he didn’t find anything. One day, while shooting at the local range, he looked down at the knife in his pocket, and instantly had an idea for a mag holster. He quickly sketched it out, grabbed some Kydex, and started to tinker around. After a year of tinkering, testing and fine tuning with his buddy, the SnagMag was born. It was rough around the edges, but. . .it WORKED! Not only did it work, but it was comfortable and designed for a fast draw. He showed it to a friend, who showed it to a friend – and, as they say, the rest is history!
Many things inspired the SnagMag, but one true account stood out to me as a wife. An off-duty officer was having dinner with his wife around Valentine’s Day at a local mall. A gunman started shooting. The officer instructed his wife to call 911, and left to engage the shooter. He was overheard saying something like, “I can’t be doing this! I only have 7 rounds!” Now, we all know a gun fight only lasts as long as the ammo. After hearing that story, I encouraged my husband to move forward with SnagMag.
Honestly, we NEVER intended for SnagMag to become a thriving business. We were encouraged by key people in the gun industry to apply for a patent. We started out in our garage. Before we knew it, orders started rolling in, taking over our living room and kitchen. A favorite memory of ours: A family picnic on the kitchen floor, because every surface was covered with orders. We are thankful to those influential people who encouraged, guided, and believed we had a special product. We’ve grown, made improvements, and connected with customers across the country. We truly believe the SnagMag to be a life saving addition to Every Day Carry.
